Higher Admin & IT - Communication

Higher Admin & IT - Communication

5th - 6th Grade

14 Qs

quiz-placeholder

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Higher Admin & IT - Communication

Higher Admin & IT - Communication

Assessment

Quiz

Business

5th - 6th Grade

Medium

Created by

E Paterson

Used 125+ times

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14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many methods of communication are there?

5

4

6

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Internal communication tends to be...

Informal

Formal

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

External communication is important because...

it helps create a good impression

it helps work to flow within the office

it helps foster good relationships between staff

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the software package used for VISUAL communication?

PowerPoint

Publisher

Excel

Access

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What are the advantages of written communication? (Pick 2)

Provides a permanent record for the future

Allows for a two way discussion

Appropriate for personal messages and delicate situations

Can be more structured and consistent

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What are the disadvantages of written communication? (Pick 2)

Can take longer to prepare and send

Sender cannot use non-verbal cues, such as body language

Distractions and interruptions can interfere

Number of participants may be limited

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What are the advantages of oral communication? (Pick 2)

Allows for two-way discussion/interaction

Information can be given quickly

Provides a permanent record for the future

Can be more structured and consistent

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