RCA: 8D

What is a problem?

• It is an opportunity for improvement.

• It is a situation you want to change.

• All of the Above.

• None of the Above.

What is the “Old Man Principle” in Root Cause Analysis?

• One-man team output

• Other probable root causes not explored

• No validation of root cause if true & current

• All of the Above.

The 8D Methodology is developed by:

• Toyota Company

• NASA

• Ford Company

• Hyundai Company

8D Methodology is comprised of how many steps?

• 7 steps

• 8 steps

• 9 steps

• 10 steps

The Ishikawa Diagram is also known as the

• Fishbone Diagram

• 5 Why's Diagram

• Pareto Chart

• None of the above.

The Ishikawa Diagram and the 5 Why’s Analysis are important tools in what step of 8D Methodology:

• Describe the Problem

• Establish the Team

• Select & Validate Corrective Actions

• Define & Verify Root Causes

It is an immediate action to eliminate non-conformity.

• Correction

• Corrective Action

• Preventive Action

• All of the Above.

It is an action to eliminate a potential nonconformity to prevent occurrence.

• Correction

• Corrective Action

• Preventive Action

• All of the Above.

It is an action to eliminate nonconformity to prevent recurrence.

• Correction

• Corrective Action

• Preventive Action

• All of the Above.

It is the last step of the 8D Methodology on which you publicize your achievements and share your knowledge and learning.

• Describe the Problem

• Recognize the Team

• Prevent Recurrence

• Select & Validate Corrective Actions