HOSTING

Host is important because?

• The only person that can bring in guest

• 1st contact person representing the restaurant

• They are the one to attract guest

Guest always like Host that is

• With smile

• With long sour face

• No facial expression

How to do proper eye contact

• Look directly into guest eye

• Scan guest from head to toe

• Know where to look at Female/Male guest

Host should use hand signal

• True

• False

Host have to walk very fast so can bring in more guest

• True

• False

How should a Host show the table to the guest?

• Just point at the table which is available

• Use open palm gesture to show the table to the guest

• Ask guest to seat at any available table

A good Host should

• Wait for guest to be seated then present the Menu

• Just leave the Menu at the table to let guest know that is the table for them

• Just put Menu at the table and walk off

Host can help guest to decide order by?

• Keep guest updated on important information like Daily soup,vegetables,promotions,items not available (if any)

• Give guest only promotion Menu

• Let guest take their own sweet time to study the Menu