Management History

Frederick Taylor is most closely associated with which of the following?

• Division of labor
• Scientific management
• Time and motion studies
• General administrative theory

A major contribution that Taylor made to the study of management was ________.

• to measure efficiency on a 4-star scale
• to measure inefficiency on a 4-star scale
• to identify the one best way to get a job done
• to identify the three best ways to get a job done

Prior to the Hawthorne studies, managers paid little attention to ________ in making decisions.

• efficiency
• cost control
• productivity
• human behavior

The science of human behavior and individual differences is:

• anthropology
• sociology
• engineering
• psychology

Who is father of human relations?

• Frank Gilbreth

• Andrew Ure

• Henry Gantt

• Elton Mayo

It is the tendency of people to behave differently when they receive attention because they respond to the demands of situation.

• Thorndike Law of effects

• Law of individual differences

• Hawthorne Effect

• Organizational Behavior

Who is the proponent of the 14 management principles?

• Elton Mayo

• Robert Owen

• Max Weber

• Henri Fayol

It is a set of traditional assumptions about people which prompt managers to believe that people dislike work, seek to avoid responsibility and are not ambitious and must be supervised closely.

• Theory I

• Theory X

• Theory Y

• Theory Z

It is an approach to management which is based on the belief that there is an important link among managerial practices, morale and productivity

• Scientific Management

• Administrative Management

• Contingency Approach

• Human relations movement

This theory focuses on humanistic philosophy, teamwork and consensus decision making.

• Theory I

• Theory X

• Theory Y

• Theory Z