Service Design

Service Design

University

18 Qs

quiz-placeholder

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Service Design

Service Design

Assessment

Quiz

Design

University

Hard

Created by

Celine Arban

Used 23+ times

FREE Resource

18 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

What are some characteristics of a service?

Intangible

Inflexible

Fluctuating desire

Co-managed

Flexible

2.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Service that needs the participation of the customer himself.

Co-created

Customer based

Helper system

Cooperative

3.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Varies depending on different factors such as season or time of day.

Fluctuating demand

Need dependant

Flexible

Intangible

4.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Amazon is a ............... service

Provider ownership

Active

Intangible

Fluctuating demand

Flexible

5.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Service cars is a .................. service.

Time-based

Co-created

Active

Fluctuating demand

Intangible

6.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is Engine?

Service Design Consultancy

Industrial Design Agency

UI/UX Studio

Startup Accelerator

7.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

What does ethnography take into consideration?

Employment

Health

Relationships

Mood

Skills

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