Management Decision Making

Which one of the following is NOT one of the functions of management?

• controlling

• organizing

• evaluating

• planning

An organization does NOT allow people

• to use power and authority more productively.

• to set their own agenda.

• to become specialized in their own work tasks.

• to understand and react to external forces more efficiently.

Which type of leader gives direct, clear, and precise orders with detailed instruction about what, when and how work is to be done?

• democratic

• autocratic

• situational

• open

Which one of the following is pictured atop the hierarchical pyramid?

• employees

• executive

• upper management

• management

Pollution standards for a business are regulated by the:

• EEOC

• USDA

• FDA

• EPA

Which one of the following is the process by the employer and a union to resolve differences?

• strike

• walkout

• cooling-off period

• collective bargaining

Words used in spoken or written messages are:

• senders

• gestures

• nonverbal symbols

• verbal symbols

When speaking and corresponding with people from other cultures:

• expect others to adapt to your communication style

• be careful about using humor

• assume that the statements you have read about the culture are true

• realize that English is the language of choice around the world

In the employee evaluation, the section that tells what should be done is called the:

• scope

• conclusion

• recommendation

• appendices

Which type of visual aid should be in a document to show detailed information and exact figures?

• photograph

• legend

• flowchart

• table