Final Exam Management Principles

At work, Amanda makes sure she resolves conflict quickly and listens to all sides. What is she accomplishing?

• Conflict management as a team member

• Conflict management as a leader

• Ethical decision making

• Goal setting

Which of the following is something you should NOT concern yourself with when making an ethical decision?

• Is it legal?

• Is it cost effective?

• Is it beneficial?

• Could my family and managers respect my decision?

Which of the following can change the context of a word?

• Eye-contact

• Volume

• Posture

• Emphasis

What is the appropriate distance for social space?

• 4-12 inches

• 4-12 feet

• 2-4 inches

• 2-4 feet

.Which of the following is NOT a trait of aggressive personalities?

• Helpful

• Impatient

• Obnoxious

• Pushy

When creating a presentation, what is the acceptable minimum font size?

• 22 point

• 24 point

• 26 point

• 28 point

Which of these programs is a screen-oriented interactive program which enables a user to lay out data on screen?

• KSpread®

• Prezi Pro®

• Lotus Notes®

• Microsoft® PowerPoint®

Which of the following is the ability of team members to give up an idea of their own to consider or use ideas of others?

• Cooperation

• Compromise

• Conglomeration

• Collaboration

What is the ability to handle different people and their different attitudes?

• Adaptability

• Dependability

• Responsibility

• Tolerance

Where can you find the section of supplemental materials within a textbook?

• Glossary

• Index

• Appendix

• Table of Contents