HRM session 4

The ________ is considered by many to be the most important screening tool.

• a. telephone reference

• b. reference letter

• c. selection interview

• d. management assessment center

• e. work sampling technique

When an interview is used to predict future job performance on the basis of an applicant’s oral responses to oral inquiries, it is called a(n) ________ interview.

• a. selection

• b. appraisal

• c. exit

• d. preview

• e. structured

During a(n) ________ interview, a supervisor and an employee discuss the employee’s performance and future actions and goals.

• a. selection

• b. appraisal

• c. exit

• d. preview

• e. structured

Which of the following is a disadvantage of using structured interviews?

• a. consistency across candidates

• b. reduced subjectivity

• c. lower potential for bias

• d. enhanced ability to withstand legal challenge

• e. lack of ability to pursue follow-up questions as they develop

Which type of interview could also be described as somewhat like a general conversation?

• a. nondirective

• b. directive

• c. standardized

• d. situational

• e. all of the above

Which of the following statements is representative of what might be asked in a situational interview?

• a. “Tell me about a time you showed leadership in a difficult situation.”

• b. “How have you handled ethical dilemmas in the past?”

• c. “Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?”

• d. “Can you think of a time when you were especially proud of your management skills? Tell me about that.”

• e. “In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Tell me how you handled the situation.”

A job-related interview is, by definition, as type of ________ interview.

• a. structured

• b. behavioral

• c. situational

• d. unstructured

• e. stress

Which of the following statements might be made by an interviewer in a stress interview?

• a. “I see you’ve changed jobs four times in the last two years. I’ve always felt that frequent job changes reflect irresponsible and immature behavior.”

• b. “Which courses did you like best in business school?”

• c. “Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?”

• d. “Why are you leaving your current position?”

• e. “Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?”

Dr. Ross is interviewing for a position as Assistant Professor of Human Resource Management. His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score. This is an example of a ________ interview.

• a. serial

• b. panel

• c. sequential

• d. one-on-one

• e. mass

A mass interview differs from traditional panel interviews in that the team of interviewers interviews ________.

• a. several candidates simultaneously

• b. several candidates serially

• c. several candidates sequentially

• d. each candidate by using sub-groups of the team

• e. candidates in front of other employees