May's Weekly Huddle Quiz

Who should process mail in address change?

• Branch Ops

• Brittany and Carrie

• JJ and Mason

• Member Service

Can we waive a Cashier Check Fee if its for other M1st departments?

• Yes!

• No way!

How many times a day should the vault be bulk counted?

• 5000

• 1

• 10

• 2

When do we not need to count the vault?

• Always

• When Mandy says so

• Physical Vault Cash is not touched

• Never

What is External Transfer?

• Nothing important

• Non Transfers

• a transfer done at the branch

• Members can transfer to non Member's 1st accounts on online banking

When using External Transfer, can member's transfer to another persons account at another institution?

• NO!!!

• YES!!!!

• Maybe?

What is the amount members can not exceed a day when doing transactions on their Online Banking?

• $2,000

• $10,000

• $5,000

• $25,000

How long does it take for funds to transfer when using External Transfer?

• 1 business day

• 2-6 calendar days

• 2-4 business days

• 10 business days

Name 2 services members can use on online banking.

• Mobile Deposit/Order Foreign Currency

• Change Telephone Pin/Close accounts

• Bill Payer/Update Social

• Update Contact Info/Order a Credit Card

Can a Power of Attorney have a sign in?

• No must sign in as member

• Yes of course