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Business Communication

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Business Communication
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All true communication must have the following:

A sender and a receiver
A speaker and a listener
A hearer and a listener
A speaker and an interpreter

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You should not look the other person in the eyes because it can mean you are mad at them.

True
False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An example of active listening is:

Listening close and taking good notes
Skimming the outline carefully
Moving around while others speak
Focusing on main ideas being communicated and responding with full attention

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you are writing for work or school, you should always:

Write as quickly as possible
Proofread your work 
Depend on Spell Checker to correct all errors
Write as briefly as possible

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you need to let the employees in your business know that the server will be down this afternoon beginning at 3:00, you would most likely use:

An email
A memo
Business Letter
Personal Business letter

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The most commonly used form of business communication is: 

Business Letter
Personal Business Letter
Memo
E-mail

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The 4 major parts of the Memo Heading is:

To, From, Date, Subject
To, From, Date, Closing
To, Recipient, Date, Subject
Receiver, Sender, Date, Subject

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