Traits for Success

The selection of HOW you communicate impacts how your message is interpreted.

• True

• False

Which of the following is NOT a trait for success?

• Honesty

• Responsibility

• Inappropriate Language

• Self-Management

The quality that makes you someone who can be trusted

• Tolerance

• Diversity

• Communication

• Honesty

The ability to work well with others

• Cooperation

• Assertiveness

• Listening

• Talking

This means putting yourself in someone else's shoes and looking at things from their perspective

• Having sympathy

• Having empathy

• Having respect

• Having fun

Being a team player means you understand the objectives and know the desired results.

• True

• False

Being clean and well groomed is not a necessary part of appropriate appearance.

• True

• False

Which of the following should you NOT do to exhibit active listening?

• Focus on what is being said

• Face the person talking to you

• Cross your arms and have a scowl on your face

• Non-verbally acknowledge the speaker

When demonstrating active listening, you should maintain eye contact and ask questions.

• True

• False

Others will respect you if you take ________________ for yourself and your actions.

• Responsibility

• Concern

• Care

• Breaks