Verizon - UXINDIA Stall Quiz 3

Can you guess the speed of 5G ?

• 8 - 15 MB / second

• 20 - 40 MB / second

• 1 - 10 GB / second

• 25 - 40 GB / second

React JS was developed and used by which organization?

• 
• 
• 
• 

What % of customers are likely to purchase on mobile friendly site?

• 38%

• 66%

• 50%

• 40%

How does a customer feel like,when receiving personalized service?

• Feels disrespected

• Feels the company knows what the they want

• Feels engaged with the company

• None are correct

Which company funded customer experience over advertising?

• Google

• Amazon

• Facebook

• Netflix

What percentage of customers are less likely to switch brands when there is a good experience.

• 15.8%

• 20.5%

• 10%

• 25%

Fixing a User Experience error after development is upto ________more expensive than fixing it before

• 100 times

• 200 times

• 50 times

• 75 times

By 2020 what is expected with near perfect execution?

• Completely digital customer experiences

• Better product life cycles

• Omni-channel customer experience

• Customer experiences in IoT

When is the best time to ask a customer for their feedback?

• When they are entering their credit info

• Right after they made their purchase

• 1 day after they made their purchase

• 2 weeks after they made their purchase

How many positive experiences does it take to make up for one unresolved bad experience?

• 12

• 7

• 15

• 10