A2 Business - HR review

What is meant by span of control?

• The number of workers that report to 1 manager

• The number of workers that report to all managers in the structure

• The number of layers in an organisation

• The span of control a manager has

Communication in a flat structure tends to be ..

• Quicker

• Difficult

• Slow

• Impossible

An advantage of a centralised structure is

• Policies and decisions are more uniformed and follow the organisations aims and objectives

• Decisions can take a long time and the business reacts slowly to change

• Senior managers at the top can become very powerful and 'loose touch' with the workers

• Inconsistencies may develop between departments or regions

What is a contract of employment?

• A contract of employment

• A legal agreement between the employee and employer

• A legal agreement between the employer and customer

• A illegal agreement between employer and employee

What is the purpose of induction training?

• To make sure you select the right candidate

• To make sure new employees know the role they have applied for

• To make new employees feel welcome and ready to start work

• To make sure new employees have the right skills

Motivated staff ...

• are more likely to leave and find another job

• leads to higher productivity

• leads to lower productivity

• are less likely to get training

One benefit of training to the employer is ..

• Trained staff should be better at their job

• Can lead to promotion for the employee

• It can be expensive and time consuming

• They won't be kept up-to-date with changes in technology

Which method of pay would Taylor promote?

• Piece rate

• Wage

• Salary

• Weekly

Which is the most subordinate centred management style?

• Tell

• Sell

• Joins

• Consults

A business employs 400 staff. 40 staff leave and 20 join. What is their labour turnover?

• 40%

• 10%

• 20%

• 5%