Business Communications Unit 1 Exam Review

Which is better for business writing?

• Active-voice verbs

• Passive-voice verbs

• Baby-voice verbs

• Mama-voice verbs

The best method for finding errors in a document is to...

• proofread it from the screen as you type it.

• print it out as a hard copy, then proofread it.

• finish it, then proofread it from the screen.

• just click "check spelling" and trust the computer to find all of the mistakes for you.

To be best understood by your audience, you should use slang words such as "blowing the budget".

• True

• False

Today's business world prefers e-mail for most of its communication.

• True

• False

Listening and hearing are the same. Both are automatic and do not take much effort.

• True

• False

When verbal and nonverbal message conflict, receivers put more faith in ________ cues.

• verbal

• nonverbal

Which of the following sentences demonstrates parallel structure?

• The teacher told me to think better and having more focus.

• I really like playing chess, walking my dog, and vacations in Florida.

• I enjoy surfing, sailing, and fishing.

• Being too late for the bus and to get something to eat, i decided to walk to the mall.

Which of the following is an active-voice?

• Harry ate six shrimp.

• The flat tire was changed by Sue.

• The novel was read by Mom in one day.

• A movie is going to be watched by us tonight.

"As per your request, attached please find a brochure that describes our health care exchange."

This sentence is an example of...

• plain English

• conversational style

• unprofessional tone

• overly formal language

Each doctor should check with his nursing staff at the end of the day.

What issue does this sentence contain?

• you view

• parallellism

• bias-free language

• trite business phrase