CS Quiz 3

What is Lazada's return policy for Non-LazMall Items?

• 15 days upon delivery

• 7 days upon delivery

• 7 working days upon delivery

It is a written guarantee, issued to the purchaser of an article by its manufacturer or seller, promising to repair or replace it if necessary within a specified period of time.

• Buyer's protection

• Warranty

• Return Policy

This warranty service is offered by a local manufacturer based in Singapore. Warranty can be claimed at any authorized service center within Singapore.

• International Manufacturer Warranty

• Local Manufacturer Warranty

• Seller Warranty

The warranty can be availed through a seller/manufacturer that is based outside Singapore. You will need to ship your product directly to the overseas address as provided by the seller/manufacturer.

• Non-Local Warranty

• Seller Warranty

• International Manufacturers Warranty

This warranty service is extended by the Seller on Lazada.sg. You will need to directly contact the seller or the authorized service center at the address provided by the Seller.

• Non-Local Warranty

• Seller Warranty

• Local Manufacturers Warranty

What is the return reason for the below?

If the item you received is with visible damage such as broken pieces, torn packaging, etc.

• Defective

• Damaged

• Not as Advertised

What return reason will you be selecting for the below information?

If the item you received has missing part/s or accessories.

• Missing Accessories

• Missing Freebies

• Not as Advertised

Which return reason best describe below?

You ordered an item and you don’t like it anymore.

• Change of Mind

• Defective

• Counterfeit

Which of the following can be accepted for the return reason Change of Mind?

• Seller Own Fleet Items (delivery slip has been signed)

• Undergarments

• Items from international sellers

• LazMall Item

The Courier Pick-up return option is being done by which courier?

• SpeedPost

• Ninja Van

• SingPost