Soft skills mid-semester quiz

Communication is:

• verbal and non-verbal

• verbal

• non-verbal

• silence

Soft skills are:

• same as hard skills

• getting along with others

• people skills

• skills we don't use

Friendliness is:

• talking to others

• being friends

• kindness, warmth

• people's skills

Your boss has been less talkative and friendly lately. Do You:

• avoid them

• ask for feedback on your work performance

• ask others if the boss has personal problems

• Look for another job, you'd rather quit than be fired.

You asked for vacation two weeks ago and didn't get it. Do you:

• take sick days and be gone anyway

• quit because the boss isn't flexible

• complain to co-workers

• visit with boss and review vacation policies as well as other dates vacation leave is available

A co-worker gossips about management: Do you:

• listen to them, but don't repeat it

• Tell her what you think of her lack of loyalty

• Let your boss know your co-worker is gossiping

• Tell co-worker you are not interested and change the subject

Manners are:

• how you act around other people

• how a person makes you feel

• how you make a person feel

• feelings and thoughts

When interviewing you should:

• be late

• dress nice

• interrupt the interviewer

• use slang words

All of the following you should do in an interview except:

• arrive early

• dress nice

• have a good firm handshake

• look down at the floor when speaking

You should do all of the following regarding social media except:

• Keep your private and personal life separate

• post anything you feel like posting

• don't use social media to communicate anything

• watch your language