Interpersonal Relation

Which is NOT key element of communication?

• Message
• Feedback
• Filter
• Notice

What is COMMUNICATION?

• ability to work well with a diversity of people
• share ideas through the transmission of symbolic messages
• qualities that form individual's character
• combination of things about a person or place

Which is NOT definition of communication?

• share ideas through the transmission of symbolic messages
• spoken or written words, pictures or symbols
• ability to work well with a diversity of people
• information through body language, gestures, and looks

To CONVERT a message into groups of words, or sounds that present ideas or concepts is called:

• Encoding
• Feedback
• Noise
• Media richness

Effective communication requires the message to be:

• Accurate

• Well Written

• Well Spoken

• Interesting

Which interpersonal skills requires the ability to HEAR ATTENTIVELY?

• Verbal communication
• Non-verbal communication
• Listening
• Negotiation

These are importance of communications in our life EXCEPT

• Develop best organizational's surrounding
• To improve the soft skills
• To be individualistic in life
• To create good relationship with people

CHARACTERISTICS of effective communication

• Feedback, channel, message
• Appropriate, affordable, appealing
• Affordable, feedback, appealing
• Message, Appropriate, appealing

The approach to the structure and management of organizations is

• The System Approach
• The Classical Approach
• The Contingency Theory
• The Human Relations Approach

Which of the following is what receiver should NOT do?

• Ignore
• Be aware, interested and willing
• Understand the value of message
• Listen attentively