Test your Funjet wisdom
Quiz
•
Professional Development
•
Hard
WSOL ED
FREE Resource
Enhance your content in a minute
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can you do extensions for new reservations?
yes
no
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When you are doing an exchange, you must fill out which form?
Accounting wufoo form
SRD form
Air Ops Form
Commission Form
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You can only add AIO to CD reservation when
everybody has it
nobody has it
all the above
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You need to add 2 people to only the Hotel of an existing reservation. After you book the hotel for 3 and removed the dummy air, how would you remove the 1st tab with the hotel rez for 1?
You do not need to delete the 1st tab
Select cancel and then select the radio button that reads "Cancel Party #1"
Go to the modifications tab and change the component
Cancel the rez completely and rebook
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following would not be an exchange?
same passenger
original reservation is not ticketed
using the same airline
airline's deadline to reissue has not expired
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A CD calls in and would like to change the existing reservation to a different date with the same travelers and the same airline. Which type of transaction would you do?
Change the travel dates on the reservation
cancel the reservation, rebook and apply penalties
exchange- book the new rez, add fees, and determine how much can be exchanged and transferred
Modify the rez and apply fees
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who do you contact when removing a passenger on Southwest?
Southwest
Travel Team
CST
Air Analyst team
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