Introduction to Public Administration

PA as Professional and Practices View, Except

• to care for or to look after people, to manage affairs

• to lead, direct or lend a helping hand

• to make a punishment

• to serve; to manage

Activities of the government are commonly divided into three major branches, Except?

• Legislative

• Executive

• Bureaucracy

• Judicial

The Functions and Role of Public Administration?

• maintaining public order, social security, welfare and economic infrastructure and enforcement of contractual

• Public Adminitration is the art and science of management as applied to the affairs of the state

• Public Administration is meant the activities of the executive branches of the national, state, & local governments

• administration refers to the activity of administrating, leading, directing, as well as to the total of administrative organs in a country or section of an institution encharged with administrating that institution.

The Truth information about The New Public Management era, Except?

• 1980s

• The idea of market >

  business management methods in public

  administration

• Citizen participation

• US, UK, NZ, Australia, Canada

The true information about New Public Service era, Except

• Citizen participation

• Late 1990s

• United States

• The adoption of private sector management concepts and styles

What is theory in the Neo-Classical?

• Horthorne Experiment

• Human Relation Movement

• Scientific Management

• Administrative Theory

Theory of Bureaucracy, Except?

• Officials are appointed on the basis of professional qualifications.

• Cooperate with the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed.

• Eliminate the arbitrariness and corruption in the administration

• Predictability and stabilityThe organization should operate according to a system of procedures consisting of formal rules and regulations.

The Administrative Theory, Except?

• Complaining

• Planning

• Organising

• Staffing

Hawthorne Experiment/study?

• informal group within formal organisation has potential in controlling employee habits and attitudes

• cooperate with the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed.

• Rationality Recruitment and selection of personnel should be impartial.

• Democracy Responsibility and authority should be recognized by designations and not by persons.

Third phase in Maslow's hierarchy of needs

• Safety needs

• Love and belonging

• Esteem

• Self-actualization