Business Ch.7

The degree of centralization of an organization is based on the

• degree of departmentalization

• level of bureaucracy.

• organization chart.

• delegation of authority.

• degree of job specialization.

Grouping jobs into manageable units according to some reasonable scheme is known as

• job description

• departmentalization

• centralized organization

• bureaucratic structuring

• informal organizing.

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

• specialized

• top management

• authoritative

• voluntary

• advisory

The two types of corporate culture that have low levels of sociability among employees are

• networked and communal

• fragmented and networked

• family and communal

• mercenary and networked

• fragmented and mercenary

A manager with few subordinates is said to have a

• narrow span of control

• flat organizational structure

• managerial hierarchy

• matrix structure

• wide span of control

Exquisite Expressions​Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Dora is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Dora thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.​Another issue that Dora wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Dora has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.

6. Refer to Exquisite Expressions. What would be an alternative to specialization if negative consequences were to develop at Exquisite

• organization

• occupation

• circulation

• rotation

• generalization

A line-and-staff structure tends to work best for ____ organizations.

• medium to large size

• small to medium size

• informal

• flat

• tall

Frumpy Enterprises is considering redesigning its gray offices and changing its name to give it a more up-beat and modern appearance and synergy. Because there are numerous problems and costs associated with instituting such changes, what kind of committee should the management appoint to study the issues and report back to them?

• Ad hoc committee

• Standing committee

• Task force

• Voluntary committee

A business grapevine is best defined as

• ​an informal communications network

• a vine that produces grapes

• ​an electronic bulletin board

• ​a formal means of disseminating information throughout the company.

The president of Digital Equipment Corporation discovered that his company was having a problem with counterproductive product groups who were working selfishly rather than cooperating with one another. To solve the problem, he combined the company's twelve U.S. product groups into three regional management centers. This solution is referred to as departmentalization by

• location

• function

• product

• customer

• objective