Call Center Quiz 2

JAZZ whatsapp service is only for JAZZ and Warid Postpaid users

• true
• false

Customer can receive call details via Jazz Whatsapp Service

• true
• false

Customer will write ___ to received response from Jazz whatsapp

• HI
• HELLO
• HOW are you
• JAZZ

JAZZ world account can work on only 1 device at one time

• true
• false

MCA can be subscribed by JAZZ WORLD APP

• true
• false

A new customer will get a login bonus on JAZZ WORLD APP every time he log in

• true
• false

Call history of ___ days can be fetched in JAZZ WORLD APP

• 7
• 14
• 21
• 15

How many complaints one user can submit in 24 hours for his Secondary number

• 3
• 5
• 6
• 1

Customer can log VAS related complaint in JAZZ WORLD APP

• true
• false

Over the telephone

• A smile can be heard
• ''Please'' and ''Thank you'' are still magic words
• Sound helpfull
• All of the above