HRM Chapter 4

The________ of a police officer would state that the purpose of the job is to protect citizens, patrol highways, provide safe and secure roadways, respond to emergency calls, and ensure the safety of town citizens.

• Job

• Job Title

• Job Description

• Who Knows

A job description is a written document that describes the overall purpose of the job; the TDRs; and the qualifications needed to do it.

TDRs are:

• Realities, Detriments, To Dos.

• Responsibilities, To Dos, Tasks

• Responsibilities, Duties, Tasks

• Reasons, Duties, Tasks

After conducting a x , White Mart realized that back stocking was not the most important task the overnight stockers should focus on; it was really unloading all the new product off the truck in time for the morning shift

• Job interview

• Job description

• Job analysis

• Task inventory analysis

If Phil is interested in designing a machine that cuts steel in a way that reduces employee injuries, he is most likely interested in

• job analysis

• task analysis

• Ergonimics

• Economics

When the Sports Authority allowed decisions regarding new product development to be made by those who were actually producing the products, it was providing

• Employee Empowerment

• Ergonomics

• Task analysis

• Job review

Candice, who is based in the United States and is part of many x, uses Net Meeting to communicate with her teams in Sweden and Germany

• International task analysis

• Onsite teams

• onsite task forces

• Virtual teams

Steve realizes that Mary is feeling stagnated in her job and has no challenge. He uses x to improve her working conditions by asking here to do more, different kinds of tasks, and adding higher level tasks to her job

• Job enrichment

• Job analsis

• task enrichment

• money

The x, which identifies approximately 200 different worker tasks, has been used to collect and analyze job information since the 1970s. Using a five-point scale, the PAQ seeks to determine the degree, if any, to which the different tasks, or job elements, are involved in performing a particular job.

• job survey

• task survey

• The job task differential

• The position analysis questionnaire

As part of x , Casey works as an accounts payable clerk from 8:00 AM to noon, and another individual works from 1:00 PM to 5:00 PM in the same position.

• Job sharing

• Flex time

• FMLA

• ADA requirements

What are the most common methods of collecting the data needed to analyze jobs?

• Observations, motion studies, and diaries

• Time studies, motion studies, and video recordings

• Questionnaires, observations, and diaries

• Questionnaires, computer monitoring, and video recordings