CP 1

Which of the following Acts is related to the Consumer’s protection?

• Indian Partnership Act

• Indian Contract Act

• Consumer Protection Act, 1986

• Indian Companies Act, 1956

Consumer should use ISI marked electrical appliance is an example of :

• Right to be informed

• Right to choose

• Right to safety

• Right to be heard

The consumer has a right to get relief in case of defective goods or deficient service as per the ....................

• Right to be informed

• Right to seek redressal

• Right to choose

• Right to be heard

Which consumer right provides that consumers should have adequate and accurate information about ingredients, directions of use, quantity and the price of the goods and services.

• Right to choose

• Right to be heard

• Right to consumer education

• Right to be informed

Which consumer right refers to acquiring of knowledge and be a well-informed consumer throughout life?

• Right to be informed

• Right to be heard

• Right to consumer education

• Right to choose

31.---------------- a standardised mark is printed on jewellery

• AGmark

• Hall mark

• ISI

• ISO , 2009

What are the different ways of exploiting of consumer in the market?

• Higher price

• Under weight and under measurement

• Quality lapse

• All of the above

A consumer has the responsibility to learn about the risks associated with products and services.

• True

• False

While purchasing an edible oil, a consumer has the responsibility to look for _________ label

• ISI

• BIS Hallmark

• AGMARK

• FPO

An understanding of the following responsibilities except one would enable a consumer to safeguard his interests. Choose the exception

• Read labels carefully, so as to have information about prices, net weight, etc.

• Buy only standardized goods as they provide quality assurance

• Ignore the risks associated with products and services.

• Ask for a cash memo on purchase of goods and services