SURAT BAHASA INGGRIS

Dalam menyusun surat pesanan berdasarkan penawaran dalam bahasa inggris, manakah kalimat yang tepat untuk alinea pembukanya?

• Thank you for your offering letter dated July 16th, 2018

• I was glad to receive your letter of

• We welcome your enquiry of

• We very much regret to learn from your letter of

• We were sorry to learn from your letter of

Kalimat yang diucapkan ketika mengalami masalah suara dalam melakukan komunikasi telepon menggunakan bahasa Inggris adalah….

• would you like to phone me back later? your voice is getting worse

• could you speak louder? it is a bad connection here

• could you speak louder? i couldn”t get through

• I beg you pardon, but i can not hear you at all

• I called you earlier, but I couldn’t get through

Every row of the letter is written in the left margin. This is the characteristic of the letter in.....style.

• full block

• indented

• block

• hanging paragraph

• semi block

When you ask the further information about the merchandise, we can send.....letter to the seller.

• offering

• complaint

• inquiry

• adjustment

• introduction

If the writer wants to know the picture and price of the product, she/he must ask about …

• Quotation

• Method of delivery

• Term of payment

• Sample product

• Price list

There is wrong in item which was sent by Kurnia Furniture, the customer can send

• order letter

• complaint letter

• application letter

• inquiry letter

• adjustment letter