Interpersonal Skills

1. The ability to understand and relate to the feelings of others is called ___________.

• Empathy

• Sincerity

• Honesty

• Interpersonal

Having empathy will help you develop strong ___________ with other people.

• Social Skills

• Feelings

• Relationships

• Understanding

When people tell you about something __________ that shows they feel comfortable around you

• Good

• Important

• Secret

• Terrible

True or false, when you show respect for others in the workplace, people will show respect for you.

• True

• False

True or false, it's not necessary to say please and thank you in the workplace.

• True

• False

Interpersonal skills have nothing to do with your actions, or the things you do.

• True

• False

There will be times when it is appropriate to __________ , or talk to other people about non-work-related things at work.

• Complain

• Socialize

• Gossip

• Communicate

Socializing with people at work will help to strengthen your __________ .

• Relationships

• Skills

• Ideas

• Thoughts

Socializing usually involves talking about __________ topics.

• Secret

• Work

• Inappropriate

• Personal

A tip for socializing in the workplace is to be ___________.

• Friendly

• Happy

• Loud

• Noisy