When someone want to leave a message, he or she should say.....

I'm afraid he is in a meeting today

Would you like to leave a message?

Claire: Hello, finance department. Jennifer: Hello, can I speak to Adrian Hopwood, please? Claire: I’m afraid he’s in a meeting at the moment. Can I help? Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the meeting? Claire: In about an hour. Can you call back later? Jennifer: Okay, I’ll do that. Claire: Or can I take a message? Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back. Claire: Can I take your number, please? Jennifer: Yes, it’s 5556872 Claire: 5556872. Okay, I’ll make sure he gets the message. Jennifer: Thanks very much for your help, bye! Claire: Goodbye! Why is not Mr Hopwood available?

He is preparing some file at the moment

Claire: Hello, finance department. Jennifer: Hello, can I speak to Adrian Hopwood, please? Claire: I’m afraid he’s in a meeting at the moment. Can I help? Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the meeting? Claire: In about an hour. Can you call back later? Jennifer: Okay, I’ll do that. Claire: Or can I take a message? Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back. Claire: Can I take your number, please? Jennifer: Yes, it’s 5556872 Claire: 5556872. Okay, I’ll make sure he gets the message. Jennifer: Thanks very much for your help, bye! Claire: Goodbye! Why number can Mr Hopwood call?

five five five six eight seven two

five five five seven six eight two

five five five six two eight seven

five five five eight seven six two

Which one is the Ending of taking and leaving messages conversation?

“Thanks for calling/ Thanks for your call.”

Just a moment please I will put you through to Mr./Mrs....?

Jane: Hello, this is the sales department. Jane Solomon speaking. Peter: Hello, is Maria Fernandez there, please? Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break. Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called? Jane: Sure. Could you give me your number? Peter: It's 0-7-4-6-0 double 9-0-1 double 8. Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8. Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8. Jane: 9-9-0-1-8-8. Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures. Jane: The PXO project. Right. I'll give her your message when she comes back to the office. Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too? Jane: Of course. Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com. Jane: Can I read that back to you? Peter: Sure. Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com. Peter: Yes, that's it. Jane: OK. I'll tell her you called. Peter: Thank you. Goodbye. Jane: Goodbye. What is the message from the caller?

A. Need to see new project figures of PXO project

C. to come back to the office immediately

D. To send email to petergriffin@fresh.com

Andi : Hello Anjas. I will go to Ari's house. Will you accompany me? Anjas : Oh, I'm sorry I can't. I've already had an appointment Bro. What has Andi told Anjas?

B. Andi has told Anjas that he would go to Ari's house

A. Andi has told Ari that he will go to Ari's house

C. Andi told Mira that he would go to Ari's house

D. I told him that he refused to go to Ari's house

Wenda : Good afternoon, Wenda’s Calling, May I speak to Saputra? Receptionist : Hold the line, please . I’ll try to put you through to Mr. Saputra at his office. The underlined sentence shows ….

B. asking the caller to end the call

D. giving information to Mr. Saputra

Receptionist : Good morning. What can I do for you? Guest : I’d like to talk to the personal manager, please? Receptionist : …. Guest : Yes, my name is Karyono. The suitable sentence to complete the dialog ….

D. Have you made an appointment?

Jane : Hello, this is the sales department. Jane Solomon speaking. Peter : Hello, is Maria Fernandez there, please? Jane : No, I'm sorry. She's not in the office at the moment. She's on her lunch break. Peter : Oh. Could you take a message, please? Could you tell her that Peter Griffin called? Jane : Sure. Could you give me your number? Peter : It's 0-7-4-6-0 double 9-0-1 double 8. Jane : Thanks. That's 0-7-4-6-0 2-9-0-1-2-8. Peter : Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8. Jane : 9-9-0-1-8-8. Peter : Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures. Jane : The PXO project. Right. I'll give her your message when she comes back to the office. Peter : Thank you. In case I'm in a meeting when she calls back, can I give you my email address too? Jane : Of course. Peter : Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com. Jane : Can I read that back to you? Peter : Sure. Jane : That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com. Peter : Yes, that's it. Jane : OK. I'll tell her you called. Peter : Thank you. Goodbye. Jane : Goodbye. Which statement is NOT TRUE based on the dialog?

E. Jane will tell Maria about Peter’s calling.

B. The caller wants to discuss a project.

C. The receiver is from the marketing division.

D. Jane gives Peter his email address.

Jane : Hello, this is the sales department. Jane Solomon speaking. Peter : Hello, is Maria Fernandez there, please? Jane : No, I'm sorry. She's not in the office at the moment. She's on her lunch break. Peter : Oh. Could you take a message, please? Could you tell her that Peter Griffin called? Jane : Sure. Could you give me your number? Peter : It's 0-7-4-6-0 double 9-0-1 double 8. Jane : Thanks. That's 0-7-4-6-0 2-9-0-1-2-8. Peter : Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8. Jane : 9-9-0-1-8-8. Peter : Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures. Jane : The PXO project. Right. I'll give her your message when she comes back to the office. Peter : Thank you. In case I'm in a meeting when she calls back, can I give you my email address too? Jane : Of course. Peter : Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com. Jane : Can I read that back to you? Peter : Sure. Jane : That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com. Peter : Yes, that's it. Jane : OK. I'll tell her you called. Peter : Thank you. Goodbye. Jane : Goodbye. What should Maria Fernandez do if she can’t reach Peter Griffin by telephone?

A. Just wait until she calls again

Reservation clerk : Elang Persada Airlines, good morning. May I help you? Arya Pamungkas : Yes, ...................next Tuesday afternoon? Reservation clerk : One moment, please. Yes, there's a flight at 4:45 p.m. and one at 6:00 p.m. The suitable sentence to complete the dialog is ….

D. do you have any flight to Yogyakarta

A. I’d like to reserve a seat.

B. could you tell me how much the flight cost

C. you had reserved executive class flight.

Taking a Phone Message

Authored by Febri Gr

English

11th Grade

CCSS covered

Used 100+ times

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30 questions

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MULTIPLE CHOICE QUESTION

1 min • 1 pt

Operator : “Subsciption Division, Tempo Megazine. Can I help you?”

Caller : “Yes, I’d like to subscribe to Tempo.”

Operator : “Yes, ma’am …......

Caller : “This is Susan Olivia.”

Can I talk to Susan Olivia?

Shall I call you with your last name?

May I know who’s calling, please?

What’s your name?

Tags

CCSS.L.4.1C

CCSS.L.9-10.1B

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Receptionist: “Good Morning, Le Dian Hotel, May I help you?”

Sofyan: “I want to call Mr. Brian at Room 24”

Receptionist : “Sorry, the line is busy”

Sofyan: ......

Could you call back later?

May I take a message?

Just a moment, please.

Could I leave a message for him?

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”

Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”

It’s all right

Hold the line, please

Wait an hour, please

Sorry to keep you waiting

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The statement below which is appropriate for ending the phone conversation is ....

Alright, I’ll tell him

Don’t forget to tell him

See you tomorrow morning then

Sorry, I’ll call him first

Tags

CCSS.L.1.6

CCSS.L.3.6

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Caller: “Hello .........… “

Nita: “I’m sorry, he is out. Could you call back at four?”

Caller: “Alrigt. Thank you”

Could you speak to Mr. Aziz, please?

Can I take a message from you?

Could I speak to Mr. Aziz, please?

Would you like to call him again?

Tags

CCSS.L.4.1C

CCSS.L.9-10.1B

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Receptionist: “Good morning, Nirwana Hotel. Can I help you?”

Caller: “Room 1023, please.”

Receptionist: “I’m sorry, there is no answer ….......”

May I take a message?

How do you spell it?

Can I leave a message?

I’ll put you through

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”

Receptionist: “….... He isn’t available right now.”

Speaking

He isn’t here

I’m sorry

You’ve got a message

Tags

CCSS.L.1.6

CCSS.L.3.6

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Taking a Phone Message

Operator : “Subsciption Division, Tempo Megazine. Can I help you?”

Caller : “Yes, I’d like to subscribe to Tempo.”

Operator : “Yes, ma’am …......

Caller : “This is Susan Olivia.”

Receptionist: “Good Morning, Le Dian Hotel, May I help you?”

Sofyan: “I want to call Mr. Brian at Room 24”

Receptionist : “Sorry, the line is busy”

Sofyan: ......

Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”

Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”

The statement below which is appropriate for ending the phone conversation is ....

Caller: “Hello .........… “

Nita: “I’m sorry, he is out. Could you call back at four?”

Caller: “Alrigt. Thank you”

Receptionist: “Good morning, Nirwana Hotel. Can I help you?”

Caller: “Room 1023, please.”

Receptionist: “I’m sorry, there is no answer ….......”

Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”

Receptionist: “….... He isn’t available right now.”

Based on the picture above, which number shows message?

Receptionist: Good morning.What can I do for you,sir?
Guest : I'd like to talk to the Personnel Manager, please.
Receptionist: ....................?
Guest : Yes. My name is Hendarto.

When someone want to leave a message, he or she should say.....

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Taking a Phone Message

Operator : “Subsciption Division, Tempo Megazine. Can I help you?”Caller : “Yes, I’d like to subscribe to Tempo.”Operator : “Yes, ma’am …......Caller : “This is Susan Olivia.”

Receptionist: “Good Morning, Le Dian Hotel, May I help you?”Sofyan: “I want to call Mr. Brian at Room 24”Receptionist : “Sorry, the line is busy”Sofyan: ......

Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”

The statement below which is appropriate for ending the phone conversation is ....

Caller: “Hello .........… “Nita: “I’m sorry, he is out. Could you call back at four?”Caller: “Alrigt. Thank you”

Receptionist: “Good morning, Nirwana Hotel. Can I help you?”Caller: “Room 1023, please.”Receptionist: “I’m sorry, there is no answer ….......”

Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”Receptionist: “….... He isn’t available right now.”

Based on the picture above, which number shows message?

Receptionist: Good morning.What can I do for you,sir?Guest : I'd like to talk to the Personnel Manager, please.Receptionist: ....................?Guest : Yes. My name is Hendarto.

When someone want to leave a message, he or she should say.....

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Operator : “Subsciption Division, Tempo Megazine. Can I help you?”

Caller : “Yes, I’d like to subscribe to Tempo.”

Operator : “Yes, ma’am …......

Caller : “This is Susan Olivia.”

Receptionist: “Good Morning, Le Dian Hotel, May I help you?”

Sofyan: “I want to call Mr. Brian at Room 24”

Receptionist : “Sorry, the line is busy”

Sofyan: ......

Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”

Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”

Caller: “Hello .........… “

Nita: “I’m sorry, he is out. Could you call back at four?”

Caller: “Alrigt. Thank you”

Receptionist: “Good morning, Nirwana Hotel. Can I help you?”

Caller: “Room 1023, please.”

Receptionist: “I’m sorry, there is no answer ….......”

Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”

Receptionist: “….... He isn’t available right now.”

Receptionist: Good morning.What can I do for you,sir?
Guest : I'd like to talk to the Personnel Manager, please.
Receptionist: ....................?
Guest : Yes. My name is Hendarto.