World Quality Day Quiz

World Quality Day Quiz

Professional Development

5 Qs

quiz-placeholder

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World Quality Day Quiz

World Quality Day Quiz

Assessment

Quiz

Professional Development

Practice Problem

Hard

Created by

Diane Chan

Used 53+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Pareto chart provides corrective action for high-frequency causes of problems

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A commonly used Quality Control tool is the cause and effect diagram – sometimes referred to as a fishbone diagram. What information does this tool provide?

Root causes of a problem

Potential root causes for a problem

A time phased diagram of the problem structure showing when the problem started and the effect it is having

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A good approach to quality control is to inspect the final product and to screen out items that do not meet specifications

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to raise Service Quality (SQ) RIRs?

So that I can meet my reporting objectives

To officially voice frustration to other functions

So that gaps can be analyzed and that future risk can be reduced.

To officially ask other functions to take actions

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In ISO 9001:2015, the word "Shall" indicates a -

Recommendation

Requirement

Capability

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