Dispatching 101

Dispatching 101

Professional Development

9 Qs

quiz-placeholder

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Dispatching 101

Dispatching 101

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Vivian Gulick

Used 29+ times

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9 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should we confirm first when dispatching

Technician name

Tire availability & ETA

Location of Breakdown

Pricing

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who can we call for more accurate breakdown location information

Dispatch / Driver

Vendor

Technician

Supervisor on Duty

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Which bubble(s) identify retread vendors

Media Image
Media Image
Media Image

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which one has inaccurate information

Truck 75 - RF - XLEZ - 275/80R22.5

Trailer 852 - RRI - XLET - 445/50R22.5

Trailer 63 - LR - XLET - 445/50R22.5

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many miles do we search for service before calling dispatch

25

100

50

75

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What should we do if a technician for a shop we answer for tells you he does not have the requested tire available

Call dispatch

Call manager

Cancel

Dry Run

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does MNA stand for

Michelin Not Available

Michelin National Account

Michelin Number Account

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