TELEPHONING REMEDIAL
Authored by SRI NASTUTI YATIM
English
12th Grade
Used 15+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
to call back
to telephone someone (again) later
the line is quite bad and you can't hear a person on a call clearly (usually when talking on a mobile)
To switch on
To call up
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
A: Hello. Is that James?
B: Yes, ........ .
saying
speaking
smiling
smelling
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
I'm afraid he's in a meeting at the moment. May I ___ a message?
take
make
leave
send
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Hello. Could I speak to Mr. Patrick please?
Who's calling please?
Who are you?
Mr Patrck cannot speak right now.
Why do you want to speak to him?
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Would you like to leave a message?
It's alright. I'll call back.
No, I wouldn't
I don't send a message
No problem. Bye
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Caller: ....
Secretary: With pleasure. Can I have your phone number, please?
Please tell your manager to call me back soon
This is Roni Raharja from Huge Company
Would you like to leave a message?
May I speak to your manager?
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Secretary: I'm really sorry, Sir. Our manager is not in the office at the moment. Could I take a message?
Yes, my phone number is 081267123456
Hold on, please. I'll put you through
Okay, I'll make sure he gets the message
No worries. I'll call him back later.
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