SGS Business 2.3.1 Business Operations

Continuous production of identical products, therefore giving scope for high levels of automation

• Job production

• Productivity

• Flow production

• Batch production

Producing a limited number of identical products

• Flow production

• Batch production

• Productivity

• Job production

A measure of efficiency, measured as output per person in a particular time period

• Productivity

• Automation

• Product quality

• Competitive advantage

One-off production of a one-off item for a single customer

• Quality

• Competitive advantage

• Batch production

• Job production

An increase in morale and motivation can lead to what?

• Reduction of costs

• Improvements in quality

• Increased productivity

• Decreased productivity

A business makes 28,000 items a week and employs 35 staff.

Calculate the productivity per worker.

• 1500 units/week

• 35 units/week

• 800 units/week

• 900 units/week

Management salaries are an example of what?

• Quality control

• Fixed Costs

• Variable costs

• Material costs

The labour productivity of a business is 475 units a month. The business employs 52 staff. Calculate its total output.

• 24,600 units

• 26,800 units

• 24,700 units

• 27,600 units

What does automation mean?

• Using machines that can operate without people

• The development of production into batch production

• Handcrafted production

• Leading to a fall in quality

The ability to switch quickly and easily from one task to another

• Flexibility

• Quality

• Flow production

• Batch production