How are relationships between objects shown on a record page in the user interface? Choose 1 answer

• Using Lookups and Related Lists
• Using Custom Lists and Relationships
• Using Master-Detail Links between objects
• Using Page Layouts and Profiles

What does a page layout control when a user views or edits a record? Choose 3 options

• Permissions to edit a record
• Related lists that appear
• Buttons that appear
• Fields that appear

Martin, the Administror, will be on vacation for 3 days. He used the ‘Delegated Administration’ function to allow Andrew, the Sales Manager, to do certain administrative duties. Which tasks would Andrew be able to do as a result of being a delegated administrator? Choose 3 answers.

• A. Assign specific permission sets
• B. Create and edit users in specific profiles and roles
• C. Modify permission sets
• D. Reset passwords for users in specific roles

A user is assigned a profile that allows create, edit and delete permission on leads. The organization-wide setting for leads has been set to private. A role hierarchy has been set up and the user has been assigned a role that has subordinate roles below it in the hierarchy. What will the user’s access be to leads owned by other users? Choose 1 answer

• A. The profile setting will not override the sharing setting to give access to records. The user will have access to leads owned by other users granted via the role hierarchy
• B. The profile setting will not override the sharing setting and the user will always only have read access to leads owned by other users
• C. The profile setting will override the sharing setting and the user will be able to edit leads owned by other users
• D. The user will not be able to read, edit or delete leads owned by other users

The Sales Team of J.W. Computing is comprised of the Sales Manager, Sales Team Leads, Sales Executives and Sales Reps. All of them are assigned to the custom profile Sales Team. The Sales Manager requested that he should be able to see all the Account and Opportunity data of his team. The organization is using a private sharing model. How can the Administrator achieve this? Choose 1 answer

• A. By Assigning the Sales Manager a View All Data permission
• B. The Administrator should open a new case with Salesforce support to achieve this.
• C. By Assigning a Role to the Sales Manager that is higher in the Role Hierarchy than his team
• D. By Assigning a permission set to View All Team’s data

A recently terminated sales representative is assigned as the sole recipient of a workflow email alert. What should an administrator do to prevent the user from logging in to Salesforce? Choose 1 answer.

• A. Freeze the user
• B. Deactivate the user
• C. Delete user's contact
• D. Delete the user

All users have the Standard User profile assigned. The administrator would now like all users to be able to read, create, and edit contacts but only allow managers to delete contacts. What is the best way to handle this? Choose 1 answer

• A. Add 'Delete All' permission to the user records
• B. Create a new profile for managers and enable delete permission for contacts
• C. Modify the standard profile to remove delete permission on contacts and create a new profile for managers with delete permission
• D. Clone the standard profile and assign to all users. Remove delete permission on contacts in the cloned profile. Create a permission set that includes permission to delete contacts, and assign the permission set to managers

What do profiles control access to? Choose 3 answers

• A. Whether user can see data of other users
• B. Which Apex classes and Visualforce pages users can access
• C. Which fields are read only
• D. Whether a user can manually share records
• E. Which record types are available to users

Global Inc. has developed a new recruitment application in Salesforce for supporting their global recruitment team. The administrator wants to give access to this new application to the users from the HR and recruitment team who have not used Salesforce before and do not need access to any other apps in Salesforce. What is the best option? Choose 1 answer

• A. Clone the 'Marketing User' profile and assign it to the users.
• B. Use an existing profile and add a permission set for the users to access the app
• C. Create a new profile by cloning an existing profile and modify it to only include permissions to the app
• D. Modify an existing profile and make the app visible

Bob and Patrick are sales users and share the same custom sales profile. The sales profile allows create and edit of contacts but not delete. The sales manager would like Patrick to be able to create and edit contact records, however Bob should also be able to delete contacts. How can the administrator configure this most efficiently? Choose 1 answer

• A. Create a new custom profile for Bob
• B. Create a permission set and assign it to the users accordingly
• C. Set up the role hierarchy to meet this requirement
• D. Two sales users cannot have different permissions on the Contact object