Lesson 7 Business Email and Personal Information Management

Which of the following scans incoming email attachments to ensure they do not contain malicious code?

• At the email client on the user's computer

• At the LAN firewall

• At the Web server

• At the Email server

Which of the following email response options should you use to send an email message to users who did not receive the orignial?

• Reply All

• Forward

• Forward All

• Reply

Which email client feature allows you to store the names and information of people you contact frequently?

• Email Signature

• Address Book

• File Attachment

• Email Thread

Which device can synchroniz with the personal information management (PIM) on your computer?

• A USB connector

• A Router

• A Smartphone

• Message Transfer Agent (MTA)

• A Gateway

When sending an email message, you must have:

• An address in the To field & text in the message field

• A address in the To field & the sender's contact information in the signature field

• An address in the To field

• An address in the To field & a subject in the subject field

Which of the following can administrators use to filter out the IP addresses of known spammers?

• Blackhole List

• CAPTCHA

• Open Relay

• Spam Filters

What can website developers use to prevent fake email accounts from being registered?

• Blackhole List

• CAPTCHA

• Open Relay

• Spam Filters

What can a personal information management (PIM) program be used for?

• Store, access & manipulate database information

• Exchange various types of data files over the Internet

• Schedule appointments & meetings, store contact information, & manage tasks

• Enable an operating system to access databases from various vendors

The term "netiquette" refers to:

• General rules for Internet courtesy

• General rules for commone sense web browsing techniques

• General rules to prevent cyberbullying

• General rules regarding the use of proper grammar & correct spelling in email messages

Where do email clients typically save a copy of every message ever sent?

• Draft Folder

• Sent or Sent Items Folder

• Outbox Folder

• Inbox Folder