What can a personal information management (PIM) program be used for?

Schedule appointments & meetings, store contact information, & manage tasks

Store, access & manipulate database information

Exchange various types of data files over the Internet

Enable an operating system to access databases from various vendors

The term "netiquette" refers to:

General rules for Internet courtesy

General rules for commone sense web browsing techniques

General rules to prevent cyberbullying

General rules regarding the use of proper grammar & correct spelling in email messages

What is the term for an email server program that recieves sent messages & delivers them to their proper destination?

Simple Mail Transfer Protocol (SMTP)

Post Office Protocol version 3 (POP3)

Why should you use out-of-office messages when you will be away for an extended period of time?

To explain why you may not respond to email messages within a reasonable period of time

To apply the principles of Internet etiquette to your email messages

To keep your inbox from filling up with unwanted messages while you are away

To maintain the privacy of your personal email messages while you are away

When you use an email client to send & receive mail:

Messages stored in your outbox are sent, a copy of each sent message is stored in the sent items folder, & incoming messages are routed to your inbox

Messages stored in your outbox are deleted , a copy of each sent message is stored in the sent items folder & incoming messages are routed to your inbox

Messages stored in your sent items folder are deleted, a copy of each sent message is stored in the outbox, & incoming messages are routed to your inbox

Messages stored in your sent items folder are sent, a copy of each sent message is stored in the outbox, & incoming messages are routed to your inbox

When you receive an email message with an attachment, how does your browser know which application to open to view or play the attachment?

The MIME definition for the application that is located inside the HTTP header at the beginning of the transmission

TCP/IP determines the application or plug-in to open or view based on the email system you are using

The MIME definition for the application or plug-in that is included as part of the file attachment

The gateway between the Internet & your computer that determines the application or plug-in to open

Which of the following enables users on different email systems to exchange messages?

Transmission Control Protocol/Internet Protocol (TCP/IP)

Internet Service Providers (ISPs)

How do most current email clients display an attachment in an email message?

As a separate link, such as an icon

As text directing the recipent to an Attachments Folder

As text in the Attachment field of the message header

As text in the Attachments field within the message text

Which of the following is known as a "store-and-forward" email service?

Post Office Protocol version 3 (POP3)

Simple Mail Transfer Protocol (SMTP)

Internet Message Protocol (IMAP)

What must an email message recipient possess in order to view a file attachment?

The software necessary to open the attached file

The same email client as the message sender

An email client that uses HTML to identify attached files by their file type

An address book containing the message sender's contact information

Which of the following can be considered an advantage of Web-based email?

You can log on & check your email from any computer that has Internet access

You can eliminate the ned for gateways to exchange messages with users on different email systems

You can access email from LANs that use proprietary protocols

You can specify an IMAP or POP3 server as the incoming mail server

Email message headers consist of:

the To, CC, BCC, Subject, & Message Component

the To, Subject, Message, & Signature Components

the CC, BCC, Subject, & Message Component

the To, Subject, Attachment & Message Component

Which of the following client-side actions can you take to reduce the amoount of spam you receive?

Set up a spam filter in your email client

Block email messages from everyone who is not on your contact list

Use a blackhole list to filter out the IP address of known spammers

Use the Completely Automated Public Turing Test to Tell Computers & Humans Apart (CAPTCHA) test

Why is having local access to email messages important for those who use IMAP servers?

If a network problem occurs, IMAP servers may not have access to their messages

If a network problem occurs, IMAP servers move your email messages to your Deleted Items Folder

IMAP servers store your username & password on third-party servers that are vulnerable to hackers

IMAP servers are more vulnerable to spammers because they are open-relay servers

Which of the following is a disadvantage of using Web-based email?

Interruptions in internet connections may prevent you from accessing your messages

Web-based email clients use open-relay servers that are more vulnerable to spammers

Web-based email clients do not communicate with online service email programs

If a network problem occurs, your email messages will be deleted from the server

Which of the following is an appropriate use of email in a business environment?

Discussing the status of a project with co-workers

Discussing salary increases with co-workers

Disclosing confidential information to co-workers

Lesson 7 Business Email and Personal Information Management

Quiz

•

Computers

•

8th Grade

•

Practice Problem

•

Medium

Jamie D’Zamko

Used 16+ times

FREE Resource

34 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following scans incoming email attachments to ensure they do not contain malicious code?

At the email client on the user's computer

At the LAN firewall

At the Web server

At the Email server

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following email response options should you use to send an email message to users who did not receive the orignial?

Reply All

Forward

Forward All

Reply

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which email client feature allows you to store the names and information of people you contact frequently?

Email Signature

Address Book

File Attachment

Email Thread

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which device can synchroniz with the personal information management (PIM) on your computer?

A USB connector

A Router

A Smartphone

Message Transfer Agent (MTA)

A Gateway

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

When sending an email message, you must have:

An address in the To field & text in the message field

A address in the To field & the sender's contact information in the signature field

An address in the To field

An address in the To field & a subject in the subject field

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following can administrators use to filter out the IP addresses of known spammers?

Blackhole List

CAPTCHA

Open Relay

Spam Filters

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What can website developers use to prevent fake email accounts from being registered?

Blackhole List

CAPTCHA

Open Relay

Spam Filters

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Lesson 7 Business Email and Personal Information Management

34 questions

Which of the following scans incoming email attachments to ensure they do not contain malicious code?

Which of the following email response options should you use to send an email message to users who did not receive the orignial?

Which email client feature allows you to store the names and information of people you contact frequently?

Which device can synchroniz with the personal information management (PIM) on your computer?

When sending an email message, you must have:

Which of the following can administrators use to filter out the IP addresses of known spammers?

What can website developers use to prevent fake email accounts from being registered?

What can a personal information management (PIM) program be used for?

The term "netiquette" refers to:

Where do email clients typically save a copy of every message ever sent?

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