Design Thinking Process

The first step of the design thinking process is:

• Define

• Empathise

• Ideate

• Prototype

The second step in the design thinking process is:

• Define

• Test

• Empathise

• Prototype

The third step in the design thinking process is:

• Define

• Ideate

• Empathise

• Test

The fourth step in the design thinking process is:

• Ideate

• Define

• Prototype

• Test

The fifth step in the design thinking process is:

• Prototype

• Ideate

• Define

• Test

Which is NOT a good interview strategy for the Empathy step?

• Encourage the person to talk about experiences.

• Ask follow-up questions to get more information.

• Try to uncover needs people may or may not be aware of.

• Encourage short answers that get right to the point.

Which is NOT an aspect of the Define step of design thinking?

• Create a composite user to give perspective to the solution

• Develop a Point of View statement to state user's need

• Define as many possible solutions to the problem as possible

• Recognise a challenge with a "How Might We" question

Which is NOT a guideline for the Ideate step?

• Consider the practicality of each idea before sharing it.

• Generate as many ideas as possible.

• Reference the How Might We question frequently.

• Don't worry about how good other peoples' ideas are.

Which statement about the Prototype step is true?

• A prototype needs to be a realistic model.

• The point is to get your idea out into the physical world.

• You shouldn't worry about how someone might interact with it.

• You shouldn't consider your composite user at this stage.

Which is NOT true about the Test step?

• It is an opportunity to refine the solution.

• You should come up with new ideas during the Test step.

• Only consider positive feedback to get the best result.

• You should assume that your solution can be made better.