Business Final Pt. 3

A manager with few subordinates is said to have a

• narrow span of control

• flat organizational structure

• managerial hierarchy

• matrix structure

• wide span of control

A business grapevine is best defined as

• an informal communications network

• a vine that produces grapes

• an electronic bulletin board

• a formal means of disseminating information throughout the company

Delegation consists of giving a subordinate all of the following except

• responsibility

• authority

• accountability

• a line position

• both accountability and a line position

The number of subordinates reporting directly to one manager is called

• the chain of command

• a decentralized organization

• a centralized organization

• the span of control

• the management hierarchy

Marketing managers at Hasbro estimate that they will be able to sell 250,000 units of their Trivial Pursuit board game in the upcoming year if the price is kept the same. In this situation, 250,000 is the ____ for Trivial Pursuit games.

• capactiy

• consumer demand

• market demand

• required supply

• level of production

Kraft Foods began producing Jell-O over sixty years ago, and the product continues to be profitable. All of the following are methods Kraft Foods has probably used to lengthen Jell-O's product life cycle except

• product refinement

• advertising and promotion

• product intergration

• research and development

• product extension

A group of design engineers for Ford Motor Company spends two months of summer in the Arizona desert researching fuel performance at extreme temperatures. Ford uses the results of these tests to improve the quality of its automobiles. The group of engineers is engaging in

• applied research

• product design

• basic research

• design planning

• horizon planning

As a scheduler, Frankie is concerned with the sequence of workstations that the materials will follow. This sequencing is called

• product flow

• critical path

• inventory control

• routing

• timing

Martin Saunders receives $50,000 a year as a manager. This type of compensation is called

• benefits

• bonus

• shift premium

• salary

• time wage

What is the problem-solving approach to performance feedback interviews?

• This type of approach allows the employee to give herself her own performance evaluation and to set her own goals while discussing them with her superior

• In this type of interview, the employee may come to the superior at any time and ask how she is doing and express any problems she is having so that they might come up with solutions together

• This is when the superior has only negative results of a performance appraisal to discuss with her employee. Thus, they spend a great deal of time coming up with solutions to the many problems the employee is having

• In this approach, the superior conveys both the good and bad aspects of the appraisal with the employee, and she then offers the employee solutions for the areas needing improvement

• In this type of interview, the superior tells the employee what has been right and wrong, she gives the employee a chance to respond, and then they come up with agreed-upon solutions to the problems at hand