Workplace Readiness Skills Practice Test

The ability to say and do things in a respectful way is called...

• tact

• enthusiasm

• self-esteem

• responsibility

To______ means to put off deciding or doing something

• Promote

• Procrastinate

• Prioritize

• Probe

A good example of positive body language might be______

• leaning forward

• fidgeting

• avoiding eye contact

• crossing your arms over your chest

Technological literacy is ________

• the ability to perform basic math functions, such as additions and subtraction

• knowledge about technology and the ability to use it correctly

• the ability to read and write

• another word for text messaging or texting

___________ is a type of automobile insurance that covers damage or injury caused by you to another person or another person's property.

• comprehensive insurance

• liability insurance

• medical payments insurance

• collision insurance

The exchange of ______ between a sender and a receiver is called communication

• intonation

• information

• abilities

• conflicts

On Tuesday, Emma's supervisor asks her to work on three projects that need to be completed by Friday. On Wednesday, Emma realizes that she will not be able to finish them on time. What should she do?

• finish what she can; deadlines can usually be changed

• come in early to work to finish the jobs

• ask coworkers to complete one of the projects

• discuss the problem with her supervisor

If there is a fire in the workplace, you should _______.

• put the fire out yourself with water from the bathroom

• wait until you talk to your supervisor before leaving the building

• alert your coworkers and leave the building right away

• all of the above

Musculoskeletal disorders (MSDs) are often called ______ because they occur when you perform the same motion again and again.

• personal protective equipment (PPE)

• ergonomic injuries (EI)

• Repetitive stress injuries (RSIs)

• emergency action plans (EAPs)

Examples of workplace trends include_______.

• telecommuting

• working in teams

• outsourcing

• all of the above