Professional Communication

What is the greeting in an email called?

• formal greeting

• salutation

• salute

• address

Which of the following is an appropriate way to end an email?

• Best,

• Sincerely,

• Best Wishes,

• Thank you,

True or False: you should always address the email recipient by name or title?

• True

• False

Professional v. Unprofessional: beginning an email with "hey"

• Professional

• Unprofessional

Professional v. Unprofessional: writing an email to a same-aged colleague or peer using their first name.

• Professional

• Unprofessional

Professional v. Unprofessional: referring to a boss or teacher by their first name in email.

• Professional

• Unprofessional

Professional v. Unprofessional: including details to explain who you are to the receiver?

• Professional

• Unprofessional

Professional v. Unprofessional: including the "sent from my iPhone" footer on emails.

• Professional

• Unprofessional

Which of the following is an example of an introductory statement in an email?

• Dear Ms. Reynolds,

• I hope you are well.

• I am writing regarding the summer assignment.

• Hi

Which of the following is an appropriate salutation in a professional email?

• Dear Ms. Reynolds,

• Hello Ms. Reynolds,

• Hi Ms. Reynolds,

• What's up Ms. R,