Knowledge Check Week 1

What is the line called that runs from the tap/pedestal to the customer’s house?

• Trunk

• Node

• Feeder

• Drop

What is the piece of equipment that converts a light signal into an RF signal?

• Tap

• Node

• Feeder

• Drop

How much does a Suddenlink Modem cost?

• $50

• $80

• $15

• $88

What are some differences between VOD and PPV?

• With VOD I can order a movie anytime

• With PPV I have to order during a specific time frame

• With VOD I can watch the movie several times during a 24 hour period, with PPV I have to watch specific times

• All of the above

What agency governs the startup, merging, and technical standards for the Telecommunication industry?

• Better Business Bureau

• FCC

• Suddenlink

• Sigma

True or False: Suddenlink Home Security requires the customer to have home telephone.

• TRUE

• False

True or False: MOVIE, SPRINF, LATINO, and FAMILY, are digital tiers.

• True

• False

BBT stands for:

• Breaking Bad Tonight

• Broadband Technician

• Broadband Telephony

• Basic Billing Technology

The Suddenlink __________ plan was designed to cover existing wiring, customer education, and diagnosis inside the home.

• Houseguard

• Safeguard

• Infonet

• Supersaver

______ are used to prohibit reception of services the customer does not subscribe to. For example, if the customer only subscribes to Advanced TV Tier 1 (Limited) cable.

• Antennas

• Filters

• DCTs

• Modems