Telephone

Candra:Hello,It's Candra. Can I help you?

Bam :Can I talk to Mr.Budi?

Candra:Sure.------------------

What is suitable phrase to complete the dialog?

• any message?

• call him later

• wait a moment ,please

• He is in a meeting now

• Sorry, I can hear you

Customer service:Customer service.Linda speaking.May I help you?

Arda : I am Arda. I want to activate online banking on my phone.

Customer service: -------

Arda : Sure, 08523358766.

Complete the dialog above with good phrase!

• where is your phone?

• what is your number?

• can I have your number?

• how much is your number

• write your number here

Reno : Hello. May I speak to Andy, please?

Andy : Hello. Andy speaking. Who am I

speaking to?

Reno : Andy, it’s me Reno.

Andy : Oh, Reno. What can I do for you?

Reno : Will you go to the Boy Scout activity this afternoon?

Andy : Yes. And you?

Reno : Me too. By the way, can we go together?

Andy : Absolutely, we can. I’ll wait for you here.

Reno : O.K., Andy, thanks. Bye.

Andy : Bye, Reno.

The phone call is about ________.

• Andy’s intention to come to Reno’s

  house

• B. Reno’s intention to come to Andy’s

  house

• C.Reno's intention to go to the Boy Scout activity

• D. Reno and Andy’s plan to join a Boy

  Scout activity

• E. Reno wants to join a boy scout

Reno : Hello. May I speak to Andy, please?

Andy : Hello. Andy speaking. Who am I

speaking to?

Reno : Andy, it’s me Reno.

Andy : Oh, Reno. What can I do for you?

Reno : Will you go to the Boy Scout activity this afternoon?

Andy : Yes. And you?

Reno : Me too. By the way, can we go together?

Andy : Absolutely, we can. I’ll wait for you here.

Reno : O.K., Andy, thanks. Bye.

Andy : Bye, Reno.

“I’ll wait for you here.”

The word ‘here’ refers to ________.

• A.Andy's house

• B.Reno’s house

• C.Andy’s school

• D. Reno’s school

• E.Andi and Reno’s school

Jane : Hello. Jane speaking. Terry : Hello, Jane. This is Terry. May I speak to Bram, pleas

Jane : I’m sorry, Bram is out at the moment. Would you leave a message for him?

Terry : Yes. Could you please tell Bram that

I won’t be able to come for the Boy Scout activity this afternoon? I’ve got a problem with my eyes.

Jane : Oh, I’m sorry to hear that. I hope you’ll get better soon.

Terry : Thank you,

Jane : By the way, have you seen a doctor?

Terry : Yes, I have. He asked me to take a rest for a while.

Jane : That’s good Terry : Thanks. Well, Jane, please tell Bram about it as soon as he comes home.

Jane : I will. Don’t worry about it.

Terry : Thank you for your help, Jane.

Jane : Don’t mention it. Sorry, Terry, there’s someone at the door. Bye.

Terry : Bye, Jane.

What should Jane do after ending the phone call?

• A.To see a doctor.

• B.To tell Bram about Terry’s message.

• C.To accompany Terry to see a doctor.

• D.To meet someone at the door

• E.To call someone by phone

Jane : Hello. Jane speaking.

Terry : Hello, Jane. This is Terry. May I speak to Bram, please?

Jane : I’m sorry, Bram is out at the moment. Would you leave a message for him?

Terry : Yes. Could you please tell Bram that

I won’t be able to come for the Boy Scout activity this afternoon? I’ve got a problem with my eyes.

Jane : Oh, I’m sorry to hear that. I hope you’ll get better soon.

Terry : Thank you,

Jane : By the way, have you seen a doctor?

Terry : Yes, I have. He asked me to take a rest for a while.

Jane : That’s good

Terry : Thanks. Well, Jane, please tell Bram about it as soon as he comes home.

Jane : I will. Don’t worry about it.

Terry : Thank you for your help, Jane.

Jane : Don’t mention it. Sorry, Terry, there’s someone at the door. Bye.

Terry : Bye, Jane.

What does Jane say when she wants to extend the talk?

• A.She says, “Don’t mention it.”

• B.She says, “Oh, I’m sorry to hear that.”

• C.She says, “Sorry, Terry, there’s

  someone at the door. Bye.”

• D.She says, “By the way, have you seen a doctor?”

• E.Can you tell me about the doctor?

Shannon, it’s me, Marlon. Are you O.K., girl?

I have called you many times, but couldn’t reach you. I’m just worried about you. Please contact me or send me a text when you have got this message.

Marlon sends the message because ________.

• E.he doesn’t care about shannon

• A.Shannon could reach him

• B.he wants to meet Shannon

• C.he’s worried about Shannon

• D.Shannon doesn’t want to speak with him

Shannon, it’s me, Marlon. Are you O.K., girl?

I have called you many times, but couldn’t reach you. I’m just worried about you. Please contact me or send me a text when you have got this message.

.What should Shannon do after hearing the message?

• A.Meet Marlon as soon as possible.

• B.Call Marlon as soon as possible

• C.Go home as soon as possible.

• D.Go to Marlon’s house.

• E.wait for Marlon

Ani : Hello, is Dedy in?

Fira : He has gone out. ….

Ani : Ani is, Can I leave a message?

Fira : Ok, I’ll tell him later.

• a. I’m sorry

• b. Can I help you

• c. Thank you for calling me

• d. Wait a moment

• e. Who’s calling?

Hima : Hello, Hima’s speaking. ….

Leli : Ok, I’m Leli. Could you tell me when we will have to collect our report?

• a.thank you for calling me

• b. Can I help you?

• c. That’s good idea

• d. I am out right now

• e. I’m at home