KD 15 Taking messages_2

KD 15 Taking messages_2

11th Grade

20 Qs

quiz-placeholder

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KD 15 Taking messages_2

KD 15 Taking messages_2

Assessment

Quiz

English

11th Grade

Practice Problem

Medium

Created by

Theresia Sri Nuryani

Used 31+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

Are you saying that....?

Repeating what has just been said.

Being more polite when apologizing.

Clarifying details

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

Sorry, Sir. Would you mind speaking more slowly, please?

Offering help

Asking to repeat what has just been said.

Transferring a call

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

I am afraid Mr Brown is out of the office today.

Being more polite when apologizing.

Confirming an understanding

Clarifying details

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

He also said that he would change the schedule to Wednesday.

Being more polite when apologizing.

Ending a call

Adding information

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

Thanks. I understand now

Clarifying an answer

Requesting an information

Confirming an understanding

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

Would you like me to send you a brochure with this information?

Giving a suggestion

Offering help

Expressing gratitude

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does this sentence/phrase/word mean or function?

I’d be happy to send you more details by email.

Asking for a confirmation

Offering to do something

Ending a call

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