Effective Communication

Which of the following statements is true?

• Communication requires at least one person

• People rarely make mistakes when communicating

• Communication is a two-way process

• Employers don’t really value communication skills

Which of the following nonverbal cues indicates anger or frustration?

• Tense jaw

• Relaxed posture

• Smiling

• Raised eyebrows

Using body language, is this..........

• verbal
• non-verbal

What is the body language meaning?

• Boredom
• Readiness and aggression
• Open and relaxed
• Angry, frustrated and apprehensive

Verbal communication is communication using

• body language

• words

• sound

Tags

CCSS.RL.2.6

CCSS.RL.8.3

Three Styles of Communication

• Aggressive, Active Listening, communication

• Passive, “I” Messages, Assertive

• Aggressive, passive, and assertive

• None of the above

When a person states his/her position in a firm but positive manner is

• Aggressive

• Assertive

• Passive

• None of the above

The exchange of information through the use of words or actions is

• Active listening

• Body language

• Communication

• Aggressive

A person who has a tendency to give up, or give in without standing up for their rights and needs

• Aggressive

• Assertive

• Communication

• Passive

Which communication style is the most effective?

• Aggressive

• Passive

• Assertive