Communication and Sales by Vishal Jaiswal

What are the ground rules we need to follow while in a meeting or training (Multi-Answer)

• Phone on silent
• Time Punctuality
• Two way Communication
• No need to Focus on meeting
• None of the above

What was the objective of the training?

• to enhance product knowledge
• to enhance communication and sales skills
• nothing
• All of these

Kaun sa tareeka ham istemal karte hai, jab ham bolkar kuchh batate hai-

• Verbal Language
• Don't Know

Jab ham kuchh isharo se samjhate hai ya Face expression se batate hai to usko kehte hai-

• Interruption
• Non-Verbal Language

Jab ham poori information ek sath batana shuru karte hai bina customer ki baat sune, to isko kya kahenge?

• Talk (Bolna aur bolte rehna)
• Communication (Baat karna aur Samjhana)

Jab ham "Talking" use karte hai to ye zaroori nahi ki Customer meri saari baat samajh gaya hai.

• false

• true

Khud se hi bolte rehna aur Customer ka response na milna aisa mehsoos karata hai ki ham ek deewar se baat kar rahe hai?

• true
• false

Apni communication aur sales skill ko behtar banane ke liye "Self-Analysing" karna sabse achha tareeka hai.

• false
• true
• none of the above

Kisi bhi customer se baat karte waqt yeh zaroori hai ki:

• Eye Contact aur Speech control banaye rakhe
• Face pe smile aur Confidence zaroori hai
• Possitive body language hona Zaroori hai
• All of these
• None of the above

Sales Enhance karne ke liye Customer ki requirement poori karna zaroori hai.

• true
• false