Personal letter task 2

This text is for questions 1 and 2.

Jl. Jambu 129

Bandung

30th January 2017

Dear Fred,

It was a real sorrow that I heard this morning of your great loss. I knew your mother was ill, for your brother told me several weeks ago. However, as he at that time did not seem to think the illness was very serious, the news of your mother’s death came to me as a shock. You have my sincere and heartfelt sympathy, my dear fellow, in your sorrow. I know you will feel it deeply, for you always thought so much of your mother and loved her so truly. I feel it also as a personal loss to myself, for your mother was always very kind to me. Her death must be a terrible grief to your father, too. Please assure him of my sincere sympathy.

Words, I know, are poor comforters. “The heart knows its own sorrow”, and in such sorrows we are always alone. However, it is not mere words when I say that I feel with you in your sorrow.

Your sincere friend,

Jack

1. What is the possible relation between the sender and the recipient?

• (A) relatives

• (B) employers

• (C) friends

• (D) siblings

• (E) employees

This text is for questions 1 and 2.

Jl. Jambu 129

Bandung

30th January 2017

Dear Fred,

It was a real sorrow that I heard this morning of your great loss. I knew your mother was ill, for your brother told me several weeks ago. However, as he at that time did not seem to think the illness was very serious, the news of your mother’s death came to me as a shock. You have my sincere and heartfelt sympathy, my dear fellow, in your sorrow. I know you will feel it deeply, for you always thought so much of your mother and loved her so truly. I feel it also as a personal loss to myself, for your mother was always very kind to me. Her death must be a terrible grief to your father, too. Please assure him of my sincere sympathy.

Words, I know, are poor comforters. “The heart knows its own sorrow”, and in such sorrows we are always alone. However, it is not mere words when I say that I feel with you in your sorrow.

Your sincere friend,

Jack

2. From the letter we know that ....

• (A) Fred’s mother was not ill before her death

• (B) Jack sent letter to Fred several weeks ago

• (C) Jack was very sorrowful to send the letter to his mother

• (D) Jack had known Fred’s mother before

• (E) Fred is the only child in his family

3. “You have my sincere and heartfelt sympathy, my dear fellow, in your sorrow.”

What is the closest meaning of the underlined word?

(A) real

(B) caring

(C) generous

(D) honest

(E) curious

• (A) real

• (B) caring

• (C) generous

• (D) honest

• (E) curious

Dear Mr. Anwar,

We regret to inform you that we are unable to lend you the sum of $ 500 that you have requested, but it is possible to grant you part of the sum. If you are still interested, please contact our main office to arrange an appointment with the assistant manager. He will be happy to discuss the matter further.

Your sincerely

(Lending Officer)

4. Instead of a loan of $500, what alternative is offered by the officer?

• A. An appointment to discuss the offer

• B. A cash of $500

• C. An appointment with the lending officer

• D. A loan of less that $500

• E. An appointment with the assistant manager

The following text is for questions 5 and 6.

PT EUREKA

Jl. Jendral Sudirman 112 – 116

Palembang

May 21, 2011

PT Internusa

Jl. Gatot Subroto

Jakarta

Dear Sir or Madam:

We are interested in becoming a distributor for your software products in Palembang. Would you please send us your latest catalogs, brochures, and term of agreement? We are hardware company and eager to add software products to our sales offering. Our report is enclosed. We look forward to hearing from you soon.

Sincerely yours,

Imam Subagio

Chairman

5. Why did PT. Eureka have a letter PT. Internusa?

• A. They are in the sales offering

• B. The distributors like to add them in their offering

• C. There are latest catalogue and brochure to be added to the product

• D. PT Eureka proposed to become a distributor for PT.Internusa products

• E. The distributors like to the product send and combine it with other products

PT EUREKA

Jl. Jendral Sudirman 112 – 116

Palembang

May 21, 2011

PT Internusa

Jl. Gatot Subroto

Jakarta

Dear Sir or Madam:

We are interested in becoming a distributor for your software products in Palembang. Would you please send us your latest catalogs, brochures, and term of agreement? We are hardware company and eager to add software products to our sales offering. Our report is enclosed. We look forward to hearing from you soon.

Sincerely yours,

Imam Subagio

Chairman

6. We know from the letter that ....

• A. PT Eureka is a distributor of PT Internusa

• B. PT Eureka is a successful hardware company

• C. PT Eureka has not sold software before

• D. PT Eureka will get the products soon

• E. PT Eureka will get the answer soon

Dear Mr. Budi Santoso

Sales Manager

Sindang Maju Ltd.

I am writing to inform you of my resignation from the position of sales executive. My last day of work will be March 10, 2013. I have signed an employment contract with another company. I would like to express my appreciation for your excellent leadership in the company. I have learned a lot about direct selling. These skills will be valuable in my future career. I have been fortunate to be employed by Sindang Maju. I have learned that putting customer first is important in today’s competitive environment. I will do my best to finish my project before my leaving.

Sincerely,

Nadia Utami

Sales Executive

7. Nadia will quit working at Sindang Maju because she ....

• A. Has been offered a position in another company

• B. Has signed a contract with another company

• C. Is disappointed with Sindang Maju

• D. Want to have a better career

• E. Wants a better payment

Dear Mr. Budi Santoso

Sales Manager

Sindang Maju Ltd.

I am writing to inform you of my resignation from the position of sales executive. My last day of work will be March 10, 2013. I have signed an employment contract with another company. I would like to express my appreciation for your excellent leadership in the company. I have learned a lot about direct selling. These skills will be valuable in my future career. I have been fortunate to be employed by Sindang Maju. I have learned that putting customer first is important in today’s competitive environment. I will do my best to finish my project before my leaving.

Sincerely,

Nadia Utami

Sales Executive

8. From Nadia’s letter, we know that she ....

• A. Promises to finish her project before leaving Sindang Maju

• B. Is promoted to another position in the same company

• C. Is fired from her current position and seeks another job

• D. Quits the job at Sindang Maju to pursue higher salary

• E. Continues working at Sindang Maju as an assistant

Dear Big Meal’s representative

I’m writing to inform you that I had a negative bad experience at your location in Columbus, New Jersey on August 4. My receipt number is 512, and the person who handled my order was Alex.

First of all, I recognize that you, as the reader of this letter, are not responsible for my bad experience, but I am still upset about the situation.

I went to the drive through and ordered seven meals with no pickles. When I received my order, I checked that all of the sandwiches and fries were in the bag paid and drove away. When I got home, I realized my number seven had pickles on it. I’m allergic to pickles, and I didn’t want to waste the sandwich, so I drove back to the drive through to explain the situation and get it fixed.

I feel very disappointed with this interaction, as I usually enjoy my experiences at your restaurant. To fix this situation, I would like a coupon for a free meal of my choice.

I think an apology from Alex is also appropriate.

Please contact me at 555.555.5555 or email me back at [e-mail]. I would like this situation to be resolved so I can continue to be a loyal Big Meal’s patron.

Best, Jim Korkell

9. What is the letter about?

• A. Applying for a job

• B. Complaining bad service

• C. Ordering a certain item

• D. Inquiring Mr Jim Korkell

• E. Reserved for a meal

Dear Big Meal’s representative

I’m writing to inform you that I had a negative bad experience at your location in Columbus, New Jersey on August 4. My receipt number is 512, and the person who handled my order was Alex.

First of all, I recognize that you, as the reader of this letter, are not responsible for my bad experience, but I am still upset about the situation.

I went to the drive through and ordered seven meals with no pickles. When I received my order, I checked that all of the sandwiches and fries were in the bag paid and drove away. When I got home, I realized my number seven had pickles on it. I’m allergic to pickles, and I didn’t want to waste the sandwich, so I drove back to the drive through to explain the situation and get it fixed.

I feel very disappointed with this interaction, as I usually enjoy my experiences at your restaurant. To fix this situation, I would like a coupon for a free meal of my choice.

I think an apology from Alex is also appropriate.

Please contact me at 555.555.5555 or email me back at [e-mail]. I would like this situation to be resolved so I can continue to be a loyal Big Meal’s patron.

Best, Jim Korkell

10. Who is in charge to take the order of “the drive through service”?

• A. The cashier

• B. Alex

• C. Jim Korkell

• D. The manager

• E. The customer