Ch. 11 Marketing Review

What term refers to people that are responsible for running a business?

• Stockholders
• Officers
• Management

Planning, organizing, and controlling are the three __________ of management.

• Characteristics

• Functions

• Objectives

How would you classify a manager that's in charge of a department?

• Top-Level Manager
• Operational Manager
• Middle Manager
• Low-Level Manager

Who makes the decisions that middle managers carry out?

• Operational Managers
• Top-Level Managers

Susan owns & runs a small art studio and she hires & trains new employees. What function is this?

• Administration function

• Human Resource function

• Marketing function

• Risk management

Who takes vision one step further and makes it happen?

• Mid Level or Middle Managers
• Top Level or Executive Managers
• First Line or Supervisory Managers

______ are all of a business's employees.

• Financial Resources
• Material/Information Resources
• Human Resources
• None of the Above

The management function that monitors the work effort:

• Directing
• Planning
• Controlling
• Organizing

A hierarchal up-and-down structure in which tasks and responsibilities of each are clearly defined.

• horizontal organization
• vertical organization
• resources
• organizing

Type of management in which managers supervise the employees who carry out the tasks assigned by top & middle management.

• controlling
• middle management
• top management
• supervisory-level management