Monthly Training - Feb. 2020

When you are on the clock and there are students, what should you be doing?

• Be easily accessible if a student needs help

• Check in on students and their progress

• Work with students and use good tutoring techniques

• Have lengthy conversations with coworkers

Who can help Math 45 students?

• I can! (Or I'll at least try!)

• The person to left and right of me

• Only Jimmy and Humberto (They've taken it before)

• No one. They're a lost cause.

When a student enters/leaves tutoring, what is the best thing you can do? Choose the best answers.

• Greet them the moment they come in

• Talk to them a few minutes after they sit down

• Say goodbye and commend them on their work

• Assess their needs

• Just give them problems/worksheets to work on

When you clock in 15 minutes late, what should you do?

Choose the best answer.

• Clock out 15 minutes after the time your shift ends

• Clock out at the time your shift ends

• Write it on the "error" sheet

• Feel ashamed

Are drinks allowed on tables?

• No. None of any kind.

• Yes, as long as it has a screw-on lid.

• Yes, but only on non-white board tables.

• Yes, all drinks are OK.

When you make an error on TimeClock Plus, what should you do?

• Fix the error yourself

• Act like it didn't happen and hope no one brings it up

• Make more errors!

• Wait for the end of the month to tell someone

For both ET and Drop-in, when should you clean the area/tables/boards?

Choose the best answer.

• ET and Drop-In: At the end of the day

• ET: At the end of the day

  Drop-In: Ideally when you can

• ET: Ideally when you can

  Drop-In: At the end of the day

• ET and Drop-In: Ideally when you can

How will you be while you are being observed by the mentors?

Choose the best answer.

• Amazing! Which is how I always tutor!

• Just barely good enough...

• Worse than normal. The mentors scare me.

• Impeccable! But only because I'm being watched this time.

What should you do?

We close in 5 minutes or your shift is ending soon and a student needs your guidance on a problem that you know will take awhile. What should you do?

• Explain that this problem will be lengthy.

• Hammer out as much information as you can while you can.

• Keep working, even after your shift ends or after the center closes.

• If they want and if possible, guide them to a nice stopping point before time is up.

How many goals of tutoring are there?

• 4

• 5

• 6

• 7