A ____ outlines how company decisions are made.

• rule book

• policy

• procedure

• guide

The ____ of a business identifies the hierarchy of the employees within a business.

• roles

• rules

• standards

• organizational structure

The authority structure of a company from the highest to the lowest levels is called the ____.

• hierarchy

• positions

• chain of command

• organization chart

____ is the process of controlling and making decisions about a business.

• Management

• Finance

• Marketing

• Production

Theory ____ managers believe that employees need close supervision at all times.

• XY

• Y

• Z

• X

The practice of organizing time and work tasks to increase personal efficiency is called ____.

• evaluating

• interpersonal skills

• leadership

• time management

The ability to analyze a situation, interpret information, and make reasonable decisions involves ____.

• broad thinking

• critical thinking skills

• decision making

• efficiencies

The interacting forces within a group are ____.

• group dynamics

• teamwork

• negotiation skills

• parliamentary procedures

All the authority within a business rest with top management.

• leading

• centralized organization

• first-line management

• operational plans

Process of influencing others to work toward common goals.

• leading

• centralized organization

• first-line management

• operational plans