The letter of complaint

The letter of complaint

9th Grade - University

10 Qs

quiz-placeholder

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The letter of complaint

The letter of complaint

Assessment

Quiz

English

9th Grade - University

Medium

CCSS
RF.3.3B, RI.6.4, RI.5.5

+13

Standards-aligned

Created by

Olga Havrylyshyn

Used 132+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

1. I’d like to ___________ the jeans I ordered on your site.

complain

complain about

complaint about

Tags

CCSS.RF.3.3B

CCSS.RF.3.3C

CCSS.RF.3.3D

CCSS.RF.4.3A

CCSS.RF.5.3A

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2. I always leave ____________ on the items I order online.

a feedback

feedbacks

feedback

Tags

CCSS.RF.3.3B

CCSS.RF.3.3C

CCSS.RF.3.3D

CCSS.RF.4.3A

CCSS.RF.5.3A

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3. My order was ________on June 27th.

damaged

complained

submitted

Tags

CCSS.RI.5.5

CCSS.RI.6.3

CCSS.RI.6.5

CCSS.RI.7.3

CCSS.RI.7.5

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4. The phone has arrived 2 days later the ___________ delivery date.

estimated

waited

submitted

Tags

CCSS.RF.3.3B

CCSS.RF.3.3C

CCSS.RF.3.3D

CCSS.RF.4.3A

CCSS.RF.5.3A

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5. I want my money back! I think you should ________ me for the headphones.

checkout

reimburse

replace

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RL.5.4

CCSS.RL.6.4

CCSS.RL.7.4

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

6. My parcel came _________. It was totally opened!!!

unpacked

damaged

replaced

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RL.5.4

CCSS.RL.6.4

CCSS.RL.7.4

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7. These glasses are broken! I’d like you to __________ them with the new ones.

refund

complain

replace

Tags

CCSS.RI.5.4

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RL.6.4

CCSS.RL.7.4

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