Email tips

It is always important to have a subject line in an email.

• True
• False

Having multiple topics in one email is acceptable business practice.

• True
• False

Every email should have a closing.

• true

• false

Select the subject that is NOT appropriate to communicate through email.

• Requiring a response in writing.
• Praising an individual or group of people for a job well done.
• Communicating information needed by many people.
• Requesting a password.

Emails create a permanent record.

• True
• False

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CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.9-10.7

Proofreading is not important in emails as it is considered casual communication.

• True
• False

You are upset about the content of an email you receive. What is your next course of action?

• Reply back immediately highlighting why you are upset.
• Take some time to reflect on whether you are going to reply or handle the situation in a different manner.
• Immediately go to your supervisor.
• Go home. You have had enough for today.

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CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

Knowing your audience is important in email communication.

• True
• False

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CCSS.SL.9-10.6

CCSS.W.11-12.2E

CCSS.W.9-10.1D

CCSS.W.9-10.2E

Knowing your audience is important in email communication.

• True
• False

What is NOT part of an effective email?

• appreciation

• greeting

• subject line

• secure information