The trainer wants a group of trainees who:

• Had fun

• Took the subject matter seriously

• Left the course motivated to learn even more on their own

• All of the above

The trainee wants a trainer who:

• Has some experience to share

• Can tell some engaging anecdotes and give them some tips

• Lets participants talk and share their experience with others

• All of the above

An employer wants employees/trainees who:

• Can help the company stay competitive

• Can help others improve their skills

• Come back feeling more motivated

• All of the above

In which of the following situations would training not be effective?

• Lack of tools, materials, or equipment needed to do the job

• A poor match between the employee’s skills and the job requirements

• When factors stemming from illness or injury (such as pain, illness, or stress) are apparent

• All of the above

If you are just starting out in your training career, you should apologize to your audience and let them know you are inexperienced.

• True

• False

If adding humor to your training workshop, tailor it to fit the stereotypes of your audience.

• False

• True

1. Skills are always taught in a classroom setting.

• False

• True

1. We learn to do by doing.

• False

• True

1. In order for a trainer to stay effective, they must use the feedback they received in the past and build on it for the future.

• False

• True

A good trainer will state clear facts and figures, leaving their enthusiasm at the door.

• False

• True