Culture and Ethnicity

Culture includes all of the following EXCEPT:

• values and beliefs

• attitudes and rituals

• languages

• biological characteristics

Health care providers should be aware of the factors that cause individuals to be unique.

• True

• False

A group of people identified by cultural, religious, or national characteristics is:

• Race
• Ethnicity
• Gender
• Minority

Widely held negative attitudes towards a group and its individual members is:

• prejudice
• racism
• discrimination
• stereotype

Saying that all African Americans are good at sports is an example of a....

• a stereotype
• reversed discrimination
• discrimination
• active racism

A person's economic and social position in relation to others, based on income, education, and occupation is?

• census status

• Socioeconomic status

• demographic status

• social status

Treating people differently because of the way they look is an example of

• personal bias

• census

• health literacy

• cultural generalizations

The four steps to building trust

• sympathetic, respectful, genuine, proactive

• engaging, reasonable, general, listen actively

• empathetic, sympathetic, respectful, proactive

• empathetic, respectful, genuine, listen actively

What can be used to help improve the outcome of a non-english speaking patient?

• service recovery log

• family member

• interpreter

• chaplain

What patient population is likely to refuse blood products

• Catholic

• Mexican

• Jehovah Witness

• Asian