BIGO VIP Backend Processes

What is the first step to any unban?

• Check VIP points

• Email UDB

• Email Enviromental team requesting reason and duration

• Email Enviromental team to process the request

Which backend tab will we use to program the feature hour?

• Push editor

• BIGO Live Sticky MGMT

• LIVE

• BIGO ID Revise

If a VIP has 100 points which of this unbans can they afford?

• Class Z

• Class A and B

• Class A

• Class B

Which position should we place feature hour for any VIP?

• 2

• 6

• 4 and 5

• 4 or 5

Which are the markets we should select for any backend task?

• US/CA/UK

• US/CA

• US/CA/MX

• US

What time zone should we use when scheduling on backend?

• Beijing CST

• Mexico CST

• PST

• L.A PST

Tick the two requirements to change fan group's name:

• Place on request sheet and sent to UDB

• Place on request sheet and follow up with Lulu

• Check backend link for name availability

• Sent email to enviromental team and follow up with Lulu

How many days does it take for coupons to be launched into VIPs profile?

• 3 business days

• 12 hours

• 7 natural days

• Up to 2 business days

Select the correct setting details for Push notifications:

• US/CA markets, VIP points as reason, schedule in PST

• US market, Redeem as reason, schedule in Beijing CST

• US/CA markets, VIP points as reason, schedule in Beijing CST

• US/CA markets, VIP points as reason, schedule in MX CST

Are instant unbans available for all VIPs?

• No

• Just for 4 and 5

• Yes, but level´s 1-3 must pay 50 extra points

• Yes to all!